New Economy TOEIC Test 1 - Đề Thi TOEIC Kinh Tế Số 1

Bộ đề thi New Economy TOEIC Test 1 dành cho người luyện thi TOEIC chuyên ngành kinh tế. Đề thi bao gồm các phần nghe hiểu và đọc hiểu với các câu hỏi bám sát nội dung kinh tế, thương mại và tài chính, giúp thí sinh rèn luyện kỹ năng làm bài và nâng cao điểm số trong kỳ thi TOEIC thực tế. Tài liệu kèm đáp án chi tiết hỗ trợ việc tự học và đánh giá năng lực hiệu quả.

Từ khoá: TOEIC New Economy TOEIC đề thi TOEIC kinh tế luyện thi TOEIC tiếng Anh kinh tế đề thi thử TOEIC nghe hiểu TOEIC đọc hiểu TOEIC đề thi có đáp án luyện thi TOEIC online

Bộ sưu tập: Tuyển tập đề Tiếng Anh TOEIC - Full Mock Test

Số câu hỏi: 200 câuSố mã đề: 1 đềThời gian: 2 giờ

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Hình ảnh
Câu 1: 1 điểm
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A
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B
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C
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D
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Câu 2: 1 điểm
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A
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B
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C
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D
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Câu 3: 1 điểm
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A
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B
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D
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Câu 4: 1 điểm
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A
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B
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D
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Câu 5: 1 điểm
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A
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B
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C
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D
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Câu 6: 1 điểm
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A
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B
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C
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D
Câu 7: 1 điểm
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A
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C
Câu 8: 1 điểm
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A
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Câu 9: 1 điểm
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A
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C
Câu 10: 1 điểm
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A
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C
Câu 11: 1 điểm
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C
Câu 12: 1 điểm
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A
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C
Câu 13: 1 điểm
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B
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Câu 14: 1 điểm
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A
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Câu 15: 1 điểm
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A
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C
Câu 16: 1 điểm
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A
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B
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C
Câu 17: 1 điểm
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A
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B
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C
Câu 18: 1 điểm
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A
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B
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C
Câu 19: 1 điểm
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A
B.  
B
C.  
C
Câu 20: 1 điểm
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A
B.  
B
C.  
C
Câu 21: 1 điểm
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A
B.  
B
C.  
C
Câu 22: 1 điểm
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A
B.  
B
C.  
C
Câu 23: 1 điểm
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A
B.  
B
C.  
C
Câu 24: 1 điểm
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A
B.  
B
C.  
C
Câu 25: 1 điểm
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A
B.  
B
C.  
C
Câu 26: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 27: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 28: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 29: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 30: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 31: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 32: 1 điểm
What are the speakers mainly discussing?
A.  
A training seminar.
B.  
The installation of a television.
C.  
The date of a presentation.
D.  
A software upgrade.
Câu 33: 1 điểm
What is the problem?
A.  
The necessary tools are unavailable.
B.  
The office is closed.
C.  
The wall is too weak.
D.  
The phone number was wrong.
Câu 34: 1 điểm
What most likely will the man do first tomorrow?
A.  
Order a replacement part.
B.  
Consult an instruction manual.
C.  
Contact the woman.
D.  
Fill out a work order.
Câu 35: 1 điểm
What position is the man applying for?
A.  
Lecturer.
B.  
Editor.
C.  
Journalist.
D.  
Superintendent.
Câu 36: 1 điểm
What makes the man qualified for the position?
A.  
His academic background.
B.  
His previous work experience.
C.  
His public popularity.
D.  
His eloquence.
Câu 37: 1 điểm
What extra benefit does the woman mention?
A.  
Health insurance.
B.  
Flexible hours.
C.  
A lot of free time.
D.  
Regular incentives.
Câu 38: 1 điểm
What are the speakers mainly discussing?
A.  
An interior renovation.
B.  
A product launch.
C.  
A luncheon reservation.
D.  
A budget proposal.
Câu 39: 1 điểm
What does the man say about the dining room?
A.  
It needs more lighting.
B.  
It is quite cold.
C.  
It is spacious.
D.  
It is too loud.
Câu 40: 1 điểm
What does the man suggest the woman do?
A.  
Repaint the walls a brighter color.
B.  
Compensate guests who have reservations.
C.  
Draft a budget proposal.
D.  
Open a bank account.
Câu 41: 1 điểm
What is the man concerned about?
A.  
Getting his camera fixed.
B.  
Receiving sick leave from work.
C.  
Preparing for a party.
D.  
Introducing a client.
Câu 42: 1 điểm
According to the man, why does Greg like his new job?
A.  
It offers better vacation time.
B.  
It pays a higher salary.
C.  
It matches his abilities.
D.  
It provides health benefits.
Câu 43: 1 điểm
What most likely will the woman do next?
A.  
Take a group photo.
B.  
Attend a Christmas party.
C.  
Contact Greg.
D.  
Send an e-mail attachment.
Câu 44: 1 điểm
What is the man concerned about?
A.  
Finishing a project on time.
B.  
Paying for his new mobile phone.
C.  
Repairing a piece of equipment.
D.  
Learning a new skill.
Câu 45: 1 điểm
Where do the speakers work?
A.  
At a repair shop.
B.  
At an electronics store.
C.  
At a marketing firm.
D.  
At a design company.
Câu 46: 1 điểm
What does the woman offer to do?
A.  
Provide assistance.
B.  
Pay in cash.
C.  
Fill in for the man.
D.  
E-mail a user manual.
Câu 47: 1 điểm
Who most likely is the man?
A.  
A shop owner.
B.  
A construction worker.
C.  
A local resident.
D.  
A market researcher.
Câu 48: 1 điểm
What does the woman mention about the mall?
A.  
It was recently renovated.
B.  
It has sufficient parking space.
C.  
It is attracting many tourists.
D.  
It is located outside of town.
Câu 49: 1 điểm
Why does the woman usually visit the mall?
A.  
To purchase groceries.
B.  
To meet with her clients.
C.  
To buy clothing.
D.  
To deliver products.
Câu 50: 1 điểm
What are the speakers discussing?
A.  
Orders for office supplies.
B.  
Equipment for a conference.
C.  
The budget reports.
D.  
Their colleague.
Câu 51: 1 điểm
Why does the man mention when the supply company closes?
A.  
To inform her of the business hours.
B.  
To let her know she can't order anything.
C.  
To explain that the second order would be late.
D.  
To imply that new equipment can't be ordered.
Câu 52: 1 điểm
What does the woman offer to do?
A.  
Pay for the new order.
B.  
Order the supplies herself.
C.  
Cancel a meeting.
D.  
Speak to their colleague.
Câu 53: 1 điểm
What is the problem?
A.  
The plane tickets were not booked.
B.  
A meeting had to be rescheduled.
C.  
The meeting was a success.
D.  
A deadline has been changed.
Câu 54: 1 điểm
Which part of the business trip will be postponed?
A.  
The meeting in New York.
B.  
The meeting in Wisconsin.
C.  
The meeting in Washington.
D.  
The meeting in Westboro.
Câu 55: 1 điểm
What does the man mean when he says "That's not a bad idea"?
A.  
He thinks it is a bad idea.
B.  
He agrees with the proposed solution.
C.  
He wants to hear other ideas.
D.  
He disagrees with the solution.
Câu 56: 1 điểm
What was the woman doing in Australia?
A.  
Going on a business trip.
B.  
Studying abroad.
C.  
Taking a vacation.
D.  
Searching for employees.
Câu 57: 1 điểm
What does the woman imply when she says "Is this Robert Wilder's application"?
A.  
She is surprised to see the application.
B.  
She will reject the application.
C.  
She doesn't understand something.
D.  
She agrees with the application.
Câu 58: 1 điểm
How does the woman know Robert Wilder?
A.  
They went to college together.
B.  
They work in the same department.
C.  
They play baseball together.
D.  
They play tennis together.
Câu 59: 1 điểm
What is the woman concerned about?
A.  
Getting extra vacation.
B.  
Doing too much work.
C.  
Not having time for her children.
D.  
Preparing a report.
Câu 60: 1 điểm
What does the man suggest?
A.  
Fire the manager.
B.  
Wait until their vacation.
C.  
Hire a babysitter.
D.  
Have some extra vacation days.
Câu 61: 1 điểm
What does the woman say she will have to do?
A.  
Hire a babysitter.
B.  
Go to another company.
C.  
Ask her husband.
D.  
Finish her sales reports.
Hình ảnh
Câu 62: 1 điểm
What does the woman have on Friday?
A.  
A dinner meeting.
B.  
A seminar.
C.  
A meeting.
D.  
A work party.
Câu 63: 1 điểm
Look at the graphic. How much does the woman pay for the furniture?
A.  
$165.
B.  
$195.
C.  
$307.
D.  
$614.
Câu 64: 1 điểm
What does the man say he will do?
A.  
Arrange free delivery.
B.  
Deliver the furniture in the evening.
C.  
Send a confirmation.
D.  
Deliver the table himself.
Hình ảnh
Câu 65: 1 điểm
Why does the woman call?
A.  
To get an upgrade.
B.  
To book a flight to Korea and Japan.
C.  
To cancel her flight to Singapore.
D.  
To sign up for a mileage card.
Câu 66: 1 điểm
Look at the graphic. How many points will the woman use?
A.  
50,000.
B.  
60,000.
C.  
70,000.
D.  
80,000.
Câu 67: 1 điểm
What suggestion does the man give the woman?
A.  
Upgrade her Korean flight.
B.  
Make the request after her trip.
C.  
Book a different flight.
D.  
Cancel her reservation.
Hình ảnh
Câu 68: 1 điểm
What are the speakers discussing?
A.  
Their GPS systems.
B.  
Which coffee shop to visit.
C.  
How far Cambridge is from their apartments.
D.  
The fastest route to work.
Câu 69: 1 điểm
What does the woman want to do?
A.  
Keep losing the game.
B.  
Make more money than he does.
C.  
Get to work faster than he does.
D.  
Participate in a car race.
Câu 70: 1 điểm
Look at the list. Which shop does the man most likely stop at?
A.  
Coffee Bean.
B.  
Tea shop.
C.  
Java the Cup.
D.  
Jake's Diner.
Câu 71: 1 điểm
Where most likely does the speaker work?
A.  
At a theater.
B.  
At a car dealership.
C.  
At a retail store.
D.  
At a library.
Câu 72: 1 điểm
What is the listener asked to double-check?
A.  
Accurate prices.
B.  
Sales figures.
C.  
Business hours.
D.  
Name tags.
Câu 73: 1 điểm
When should the listener contact the speaker?
A.  
If an employee is late for work.
B.  
If a technical problem occurs.
C.  
If an item is out of stock.
D.  
If a customer is dissatisfied.
Câu 74: 1 điểm
What is the announcement about?
A.  
An opening of a public building.
B.  
A commemorative statue.
C.  
A singing contest.
D.  
A survey result.
Câu 75: 1 điểm
Who is Jim Neilson?
A.  
A mayor.
B.  
An instructor.
C.  
A musician.
D.  
An architect.
Câu 76: 1 điểm
What are attendees asked to do?
A.  
Reserve seats in advance.
B.  
Complete a survey.
C.  
Subscribe to a newsletter.
D.  
Contribute to a fundraiser.
Câu 77: 1 điểm
Who most likely is the speaker?
A.  
A scholar.
B.  
A producer.
C.  
A pilot.
D.  
A programmer.
Câu 78: 1 điểm
Who are the listeners?
A.  
Potential investors.
B.  
Actors.
C.  
Housewives.
D.  
University students.
Câu 79: 1 điểm
What will the listeners do in a meeting room?
A.  
Participate in a raffle.
B.  
Watch a video.
C.  
Enroll in a class.
D.  
Attend an interview.
Câu 80: 1 điểm
What is the purpose of the broadcast?
A.  
To announce the results of a soccer match.
B.  
To promote a store's grand opening.
C.  
To advertise a new product.
D.  
To inform the listeners of a special event.
Câu 81: 1 điểm
What does the speaker suggest doing?
A.  
Wearing comfortable clothing.
B.  
Exercising on a regular basis.
C.  
Bringing personal belongings.
D.  
Booking a ticket in advance.
Câu 82: 1 điểm
What does the speaker say about the summer camp?
A.  
It is free of charge.
B.  
It will last three months.
C.  
It has a restricted number of participants.
D.  
It will be sponsored by Dave's Sport Shop.
Câu 83: 1 điểm
What does the speaker mention about her company?
A.  
They have merged with another company.
B.  
They are manufacturing a new product.
C.  
They are creating new policies.
D.  
They had record profits.
Câu 84: 1 điểm
Why does the woman say, "my schedule is too tight to do that"?
A.  
Because the email is secure.
B.  
To sign a new contract.
C.  
She needs some help.
D.  
She doesn't have time to do it.
Câu 85: 1 điểm
What will they be sending a lot of?
A.  
Portfolios.
B.  
Contract forms.
C.  
Vital data.
D.  
Building plans.
Câu 86: 1 điểm
What is "The Tempest" about?
A.  
The evolution of man.
B.  
A love story about a man and woman.
C.  
An action movie.
D.  
It's theme is magic and illusion.
Câu 87: 1 điểm
Why does the speaker say, "Remember, last year the Bromley Actors Guild won first place at this event"?
A.  
To suggest that they are impressive.
B.  
To recommend that you join them.
C.  
To explain why they are here.
D.  
To excuse a poor performance.
Câu 88: 1 điểm
What will most likely happen after the film screening?
A.  
Dinner and drinks.
B.  
Question time with the actors.
C.  
DVDs will be sold.
D.  
The actors will sign autographs.
Câu 89: 1 điểm
What type of products are being discussed?
A.  
Cell phone cases and selfie sticks.
B.  
Cell phones and MP3 players.
C.  
Selfie sticks and headphones.
D.  
Software programs.
Câu 90: 1 điểm
Why does the speaker say, "I wonder if the cost is too high compared to the other products on the market"?
A.  
To ask for assistance.
B.  
To offer help.
C.  
To suggest a change.
D.  
To create some new products.
Câu 91: 1 điểm
What will the listeners most likely do after lunch?
A.  
Review safety policy.
B.  
Attend a seminar.
C.  
Go back to work.
D.  
Have a conference call.
Hình ảnh
Câu 92: 1 điểm
Look at the graphic. Which items need to be ordered?
A.  
Office tables and chairs.
B.  
Chairs and drafting tables.
C.  
Whiteboards and office chairs.
D.  
Chairs and whiteboard.
Câu 93: 1 điểm
What does the speaker anticipate about the company?
A.  
They won't need any more furniture.
B.  
They will have more staff in their building.
C.  
The boardrooms will be renovated.
D.  
Their staff are moving offices.
Câu 94: 1 điểm
What is the listener asked to do before making any orders?
A.  
Sign them herself.
B.  
Make sure the manager signs them.
C.  
Bring some extra paper.
D.  
Prepare a delivery receipt.
Hình ảnh
Câu 95: 1 điểm
Which industry does the speaker work in?
A.  
Computer hardware.
B.  
Computer games.
C.  
Computer software.
D.  
Computer microchips.
Câu 96: 1 điểm
Look at the graphic. What company does the speaker work for?
A.  
Future Tech Studios.
B.  
Slight Line Inc.
C.  
Seven Strings Technologies.
D.  
AK Gaming.
Câu 97: 1 điểm
According to the speaker, what will the company do in the next quarter?
A.  
Give away free gifts.
B.  
Give away expansion packs for free.
C.  
Offer free software with new products.
D.  
Install a new security system.
Hình ảnh
Câu 98: 1 điểm
What are the listeners training to be?
A.  
Factory workers.
B.  
Store owners.
C.  
Restaurant chefs.
D.  
Medical workers.
Câu 99: 1 điểm
According to the speaker, what will the listeners enjoy doing?
A.  
Working with the celebrity chefs.
B.  
Becoming a celebrity chef.
C.  
Using the kitchen tools.
D.  
Working with each other.
Câu 100: 1 điểm
Look at the graphic. On what day will the listeners learn food safety and hygiene?
A.  
Tuesday.
B.  
Wednesday.
C.  
Thursday.
D.  
Friday.
Câu 101: 1 điểm
When filling out the order form, please
your address clearly to prevent delays.
Câu 102: 1 điểm
Ms. Morgan recruited the individuals that the company
for the next three months.
Câu 103: 1 điểm
The contractor had a fifteen-percent
in his business after advertising in the local newspaper.
Câu 104: 1 điểm
The free clinic was founded by a group of doctors to give
for various medical conditions.
Câu 105: 1 điểm
Participants in the walking tour should gather
533 Bates Road on Saturday morning.
Câu 106: 1 điểm
The artist sent
best pieces to the gallery to be reviewed by the owner.
Câu 107: 1 điểm
The figures that accompany the financial statement should be
to the spending category.
Câu 108: 1 điểm
The building owner purchased the property
three months ago, but she has already spent a great deal of money on renovations.
Câu 109: 1 điểm
We would like to discuss this problem honestly and
at the next staff meeting.
Câu 110: 1 điểm
The store's manager plans to put the new merchandise on display
to promote the line of fall fashions.
Câu 111: 1 điểm
During the peak season, it is
to hire additional workers for the weekend shifts.
Câu 112: 1 điểm
that the insulation has been replaced, the building is much more energy-efficient.
Câu 113: 1 điểm
Mr. Sims needs a more
vehicle for commuting from his suburban home to his office downtown.
Câu 114: 1 điểm
The company
lowered its prices to outsell its competitors and attract more customers.
Câu 115: 1 điểm
Mr. Williams addressed the audience, he showed a brief video about the engine he had designed.
Câu 116: 1 điểm
For optimal safety on the road, avoid
the view of the rear window and side-view mirrors.
Câu 117: 1 điểm
Having proper ventilation throughout the building is
for protecting the health and well-being of the workers.
Câu 118: 1 điểm
sales of junk food have been steadily declining indicates that consumers are becoming more health-conscious.
Câu 119: 1 điểm
The sprinklers for the lawn's irrigation system are
controlled.
Câu 120: 1 điểm
The library staff posted signs to
patrons of the upcoming closure for renovations.
Câu 121: 1 điểm
Mr. Ross,
is repainting the interior of the lobby, was recommended by a friend of the building manager.
Câu 122: 1 điểm
The guidelines for the monthly publication are
revised to adapt to the changing readers.
Câu 123: 1 điểm
an ankle injury, the baseball player participated in the last game of the season.
Câu 124: 1 điểm
The governmental department used to provide financial aid, but now it offers
services only.
Câu 125: 1 điểm
At the guest's
, an extra set of towels and complimentary soaps were brought to the room.
Câu 126: 1 điểm
The upscale boutique Jane's Closet is known for selling the most stylish
for young professionals.
Câu 127: 1 điểm
The company started recognize the increasing
of using resources responsibly.
Câu 128: 1 điểm
restructuring several departments within the company, the majority of the problems with miscommunication have disappeared.
Câu 129: 1 điểm
The riskiest
of the development of new medications are the trials with human subjects.
Câu 130: 1 điểm
seeking a position at Tulare Designs must submit a portfolio of previous work.

To: [email protected]
From: [email protected]
Date: September 24
Subject: Business Contract Dear Mr. Smith, I am Sharron Biggs, CEO and founder of BiggsGraphics. I recently came across your advertisement

(131) the partnership of a graphic design company for a number of your projects. BiggsGraphics has
(132) experience working with various small businesses and companies in designing advertising campaigns, logos, and websites.
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(134) your reply. Sincerely, Sharron Biggs CEO, BiggsGraphics

Thank you for shopping at Larson's China. Our products are known for their modern and unique patterns and color combinations, as well as

(135) and strength.
(136). Please note, however, that repeated drops and rough handling will
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(138) scrubbing when cleaning them. Please visit our website at www.larsonchina.com for information about handling and care or call us at 555-1234 if you have any questions or concerns.

Position: Gold & Slide Accounting Firm

We are looking for enthusiastic candidates with an educational background in finance or
(139). All candidates should have some computer experience. Job experience is not
(140) but preferred. Candidates with a bilingual language ability
(141) favored. Positions include jobs in accounting, statistics, and general office assistant. If you are interested, please visit our website at www.G&Saccountingfirm.com/employment for more information. You can send your cover letters and resumes to Karen Hill at khill@G&S.com. We will begin interviewing candidates on Monday, November 5.
(142).

To: Kitchen staff, office employees
From: Manager, Larry Park
Date: March 23
Subject: Renovations
To all kitchen staff and Harmon employees,
From Sunday, March 23 to Thursday, March 27, the employee cafeteria kitchens will undergo renovations as new appliances and equipment

(143) to replace the old ones.
(144). Instead, the convenience shops will carry more sandwiches, prepared lunch boxes, and snacks for the employees during this time. The renovations will increase the number of sinks, ovens, and stove tops so that a larger volume of meals can be provided
(145) the lunch and dinner rushes. We apologize for the inconvenience but we hope that the changes will
(146) the services in the cafeteria.

To: [email protected]
From: [email protected]
Subject: Seminar Opportunity
Date: February 5
Dear Female Employees,
Only one week remains until registration will be closed for the Women's Leadership Seminar. This seminar is offered free of charge to all of our female employees at Simnet Solutions. To accommodate our female employees' busy schedules, identical seminars will be held on two different dates—February 21 and February 23. In order to register for this specially designed seminar, you must e-mail James Taylor in human resources by 5:00 PM. on February 12. This seminar will teach our female employees about how to communicate with confidence and credibility in the workplace. The Simnet Solutions Management Team

Câu 147: 1 điểm
What is indicated about the seminar?
A.  
It will feature speaker James Taylor.
B.  
It is held annually.
C.  
Its fee is more expensive than the last one.
D.  
It is designed for women.
Câu 148: 1 điểm
When will the free registration offer end?
A.  
On February 5
B.  
On February 12
C.  
On February 21
D.  
On February 23

Kyle 2:42

Nancy, it's Kyle. I'm in conference room B setting up for the meeting at 5. The projector doesn't work. Can you search for another in the supply room?

Nancy 2:45

Hey. No problem, I'm headed there now.

Kyle 2:46

Thanks, I really appreciate it.

Nancy 2:57

Kyle, there are no projectors here. I've called the IT department and asked if they have any spare ones. I'll get back to you when I get a reply.

Kyle 3:00

Thanks again. Oh and can you check for extra microphones?

Nancy 3:08

There are two here. I'll take them both. Meanwhile, the IT department says they don't have extra projectors but they'll send a guy down now to check what's wrong. They say it worked fine at yesterday's presentation.

Kyle 3:09

Great! I'll see you soon then.

Câu 149: 1 điểm
Where most likely is Nancy?
A.  
At a conference room
B.  
At the IT department
C.  
In the supply room
D.  
In her office
Câu 150: 1 điểm
What did Nancy mean when she said "I'm headed there now"?
A.  
She was going to the location.
B.  
She would lead the presentation.
C.  
She knew where the room was.
D.  
She was going straight to meet him.

Purchased by: Tim Bailey

Tate Theater
The Kelly Cooper Concert

Time: 7:00 PM
Date: Friday, May 20
Section: General Admission
Row: F
Seat: 26

— Guests seated in general admission should arrive at least 30 minutes before the concert begins.

— For those coming by car, the location of the theater can be found on our website at www.tatetheater.com.

— All ticket sales are non refundable.

Câu 151: 1 điểm
What is Mr. Bailey advised to do?
A.  
Contact the theater for a refund
B.  
Select his preferred seat on a website
C.  
Arrive at the venue in advance
D.  
Post a review later
Câu 152: 1 điểm
According to the ticket, what can be viewed on the theater's website?
A.  
A list of past performances
B.  
Driving directions
C.  
Concert reviews
D.  
Pictures of the theater

Gilmore Good Buy

Order Confirmation

Name: Jenny Collins
Customer ID: F833J
Address: 808 Columbus Avenue, New York, NY 10025
Order date: August 22

Item(s)Price
Springform pans (5 @ $5.00 each)$25.00
4 oz. cocoa butter$10.99
Confectioner's glaze (3 @ $5.90 each)*$17.70
Cupcake pans (2 @ $4.00 each)$8.00
Merchandise Total$61.69

Delivery

$8.99
Total$70.68
Payment: Credit Card XXXX XXXX XXXX 4026
* Notes: Will be delivered at a quicker speed to prevent melting or damage
Câu 153: 1 điểm
What kind of business are the items most likely intended for?
A.  
A shopping mall
B.  
A bakery
C.  
An appliance store
D.  
A convenience store
Câu 154: 1 điểm
What is indicated about the order?
A.  
It will be paid in installments.
B.  
It will be sent separately.
C.  
It has been discounted.
D.  
It will be delivered at no charge.

Community Victory

After a months-long battle to stop the development of a new shopping mall on the location of the former Rivervalley Courthouse, residents, local businesses, and civic groups are cheering the decision to keep the 150-year-old building intact. —[1]— "We're dissappointed," added Branford Construction's CEO. "We felt that the community would benefit and grow, but obviously, residents want to preserve their history and I respect that!"

Instead, efforts are being made to restore the old deserted courthouse to its former glory. -[2]- "The community is getting together for this and we are collecting donations to have the building renovated," said local resident Enid Tran. "We hope to make a public library or school out of the building."

-[3]- "It's been here for as long as I can remember. In fact, my grandfather worked as a clerk there," added a local business owner, Kevin Lamb, "It's an iconic symbol of our community and we don't want it destroyed." The community has already raised over $100,000 through an online petition and donations keep pouring in. —[4]— The community hopes that restoration of the building begins within the next couple of months.

Câu 155: 1 điểm
What is indicated about the old courthouse?
A.  
Branford Construction wants to renovate the building.
B.  
The residents want to turn the building into a shopping mall.
C.  
It may become a public library or school.
D.  
It may be destroyed.
Câu 156: 1 điểm
In which of the positions marked [1], [2], [3] and [4] does the following sentence belong? "Branford Construction, the development company that originally planned to build the shopping mall, is looking to build the mall outside of the Rivervalley Community."
A.  
[1]
B.  
[2]
C.  
[3]
D.  
[4]
Câu 157: 1 điểm
What is suggested about the fundraising efforts?
A.  
The community made a lot of money from the land.
B.  
It has been occuring online.
C.  
The city government has been helping.
D.  
They haven't raised enough money.

To: Stacey Johnson ([email protected])

From: Josh Fleck ([email protected])

Date: October 22

Subject: Strategic Planning

Dear Ms. Johnson,

District Management at Topline Electronics would like to inform you about a new development that will be affecting your store. Another competing consumer electronics store will be opening in the Crayville area on November 12.

In order to ensure that Topline Electronics does not lose business to this new store, District Management is advising you to run a special sale on our new line of curved UHD televisions. These televisions provide state-of-the-art features at moderate prices. By showing your customers that Topline Electronics offers the best deals in the area, you will be able to maintain customer loyalty. We will be shipping the new televisions to your store within the next week. We suggest you prepare a prominent display space in your store to feature them. You should also update your website to advertise the sale.

Smooth communication between you and us is vital to effective operational practices. If you have any questions concerning the new televisions or the marketing campaign in general, please don't hesitate to contact District Management.

Sincerely,

Josh Fleck

District Manager,

Topline Electronics

Câu 158: 1 điểm
Who most likely is Ms. Johnson?
A.  
A store manager
B.  
A customer
C.  
A product developer
D.  
A marketing specialist
Câu 159: 1 điểm
What is indicated about Topline Electronics?
A.  
It recently opened a new store location.
B.  
It will be relocated to the Crayville area.
C.  
It is concerned about market competition.
D.  
It was nominated for an annual award.
Câu 160: 1 điểm
What is Ms. Johnson NOT instructed to do?
A.  
Add new information to a website
B.  
Hire additional staff
C.  
Contact Management if necessary
D.  
Arrange a sale display area

Nickson, Harry 10:10

Any word yet from the distributors about the desks and office chairs we were supposed to get on Tuesday?

Jordan, Johnny 10:11

Monica is waiting to hear from them. Last I heard, there has been a bit of delay due to problems at the manufacturing site. Apparently one of the conveyor belts is down.

Nickson, Harry 10:12

Have you told this to our clients at P&R Industries?

Jordan, Johnny 10:13

No, because I want to get a definitive answer from our manufacturers first before I relay any sort of a message about a delay. Hey Monica, have you gotten a response yet?

Stein, Monica 10:14

Yes, I just spoke with them. Great news, it looks like we can get the job done on Friday as originally scheduled. The desks and chairs will arrive directly at P&R Industries from the assembly lines on Thursday.

Nickson, Harry 10:15

That's great to hear. Please inform Mr. Kline about this. We can get started on 5th-floor offices and work our way down once the furniture arrives.

Stein, Monica 10:15

I'm on it.

Jordan, Johnny 10:16

Alright, and I'll get a large crew there so that the work can be finished by Friday as planned.

Nickson, Harry 10:17

Yes, please make sure that the job is done not only efficiently but also well. They have a couple of other buildings that they may want our services for.

Jordan, Johnny 10:18

I'll keep that in mind.

Câu 161: 1 điểm
What kind of business do the online speakers work at?
A.  
A law firm
B.  
An office supply company
C.  
A furniture shop
D.  
A moving company
Câu 162: 1 điểm
When will the crew begin work?
A.  
Tuesday
B.  
Wednesday
C.  
Thursday
D.  
Friday
Câu 163: 1 điểm
What will Johnny Jordan probably do next?
A.  
Contact the distributors
B.  
Organize a meeting
C.  
Gather a large crew
D.  
Call the client
Câu 164: 1 điểm
What does Monica Stein mean by "I'm on it"?
A.  
She'll organize the movers.
B.  
She'll wait until she gets more information.
C.  
She'll visit the manufacturers.
D.  
She'll contact the client.

Fulton Stainless Steel Products

Fulton Stainless Steel Products is a large-scale manufacturer making stainless steel industrial kitchen appliances in factories in Germany and France. The company's products are trusted by chefs and bakers around the world to be durable, long-lasting, and of superb quality. The company produces kitchen stoves, ovens, microwaves, refrigerators, food processors, electric kettles, coffee makers, and other products.

After acquiring the Visor Home Products Company in a deal last month, the company expected its overall profits to increase 20% compared to the last fiscal year. As a result, to meet increased demand, the company will employ more than 300 full-time workers in our six factories and offer good pay with an excellent benefits package. The company considers all of its employees valuable members of the Fulton family. Additionally, the company continues to research and develop new products to satisfy its customers and compete with other companies.

Câu 165: 1 điểm
Who is most likely to be a customer of Fulton Stainless Steel Products?
A.  
A car manufacturer
B.  
A restaurant
C.  
A real estate agency
D.  
A clothing store
Câu 166: 1 điểm
What did Fulton Stainless Steel Products do last month?
A.  
It held a press conference.
B.  
It opened a new factory.
C.  
It obtained a company.
D.  
It laid off some workers.
Câu 167: 1 điểm
What is mentioned about Fulton Stainless Steel Products?
A.  
It recently provided extra funding for research and development.
B.  
It has released a budget proposal for next year.
C.  
It offers a benefits package to its part-time employees.
D.  
It plans to hire additional employees to work in factories.

Employee Winner of National Contest

One of our employees here at Arrow Design Laboratory, Jennifer Holt, has won first place in a web design contest hosted by the Association of Web Designers. Entrants were judged according to clarity of idea, quality of execution, and aesthetics. Ms. Holt was selected among over 300 different applicants. We applaud her achievement and are so happy to have her as an employee at Arrow Design Laboratory.

The Association of Web Designers (AWD) is an organization founded in 2002 with the goal of emphasizing the importance of web design and protecting the rights of web designers. The AWD has members all over the world and is constantly gaining new members. The AWD hosts a variety of contests in order to promote web design as a professional field. The AWD believes that good design can enhance people's lives and build better communities.

As a recipient of the first place for the web design contest, Ms. Holt will receive a cash prize as well as free membership in the Association of Web Designers. In addition, she has been invited to give a speech at the Annual Web Designers' Conference to be held next month in Los Angeles, California. The AWD will be holding more contests in the future, and those interested should visit the website at www.awd.com/contests to find out more information.

Câu 168: 1 điểm
Why most likely was the article written?
A.  
To introduce a new employee
B.  
To report on an award winner
C.  
To announce an annual competition
D.  
To describe a change in company policy
Câu 169: 1 điểm
The word "founded" is closest in meaning to
A.  
discovered
B.  
learned
C.  
established
D.  
equipped
Câu 170: 1 điểm
What is suggested about the Association of Web Designers?
A.  
It holds a conference every year.
B.  
It is based in Los Angeles.
C.  
It currently offers free membership.
D.  
It donates to community projects.
Câu 171: 1 điểm
According to the article, what can be found on the website?
A.  
A transcript of a speech
B.  
An application for an open position
C.  
Details about upcoming contests
D.  
A list of Ms. Holt's accomplishments

16 July, Newtown—Health Shack is downtown Newtown's hottest new hangout for fitness buffs and corporate employees alike. —[1]— Owners Jill and Barry Baker opened the shop last month to rave reviews and long lines. Getting a seat or table at Health Shack can take as long as 30 minutes on a good day and the place is always crowded no matter the time of day. Health Shack offers only six items on its menu; all are protein shakes including the best sellers, Apple Pie, Peanut Butter Cup, and Tuity Fruity. —[2]— "We were overwhelmed by the response," says Jill Baker. "In fact, everything spread by word of mouth so we didn't even need to advertise." Fitness Instructor Julian Miles said, "I love coming here for a quick lunch that won't wreck my fitness goals. I even recommend this place to all my patrons." —[3]- "I come here to get a healthy but satisfying meal during my short break with my co-workers," added businessman Tim Hammer. "Without Health Shack, we'd be eating junk food." —[4]— Health Shack is open from 7:00 A.M. to 8:00 P.M. from Mondays through Fridays, and from 9:00 A.M. to 7:00 P.M. on Saturdays. It closes on Sundays. The owners hope to add new flavors to the menu in the coming months.

Câu 172: 1 điểm
What is suggested about the shop?
A.  
It is very successful.
B.  
It only offers take-out.
C.  
It has been open for a long time.
D.  
Only fitness experts patron the shop.
Câu 173: 1 điểm
What is suggested about Health Shack products?
A.  
They are very delicious.
B.  
They are healthy.
C.  
They are cheap.
D.  
They are easy to get.
Câu 174: 1 điểm
Why don't the owners advertise?
A.  
They don't have enough money.
B.  
They are too busy.
C.  
Their customers recommend the place to others.
D.  
They don't want to.
Câu 175: 1 điểm
In which of the positions marked [1], [2], [3] and [4] does the following sentence belong? "Despite the limited number of products on the menu, customers can't get enough of the tasty but healthy shakes that are on offer."
A.  
[1]
B.  
[2]
C.  
[3]
D.  
[4]

Summer Lecture Series

Sponsored by the Department of City Planning at Wurnster University

The Department of City Planning is excited to announce a summer lecture series that will be focusing on budgeting issues that concern local residents and municipalities. Financial management is one of the most important duties of local government's operations. We hope to improve the status of budgeting at the local government level across the nation through community involvement and participation. All lectures will be held in the Hayston Building on the Wurnster campus.

> Monday, February 1, 6:00 P.M., Room 401

Speaker: Tim Powell, Professor of Policy Analysis at Wurnster University

Strategic Planning—Learn how to develop budgets in order to monitor progress toward community goals and successful outcomes.

> Wednesday, February 3, 7:00 P.M., Room 305

Speaker: Melissa Simmons, Kennedy Institute for Policy Making

Focusing on Our Children—Studies show that building playgrounds and sports facilities for children helps make better communities.

> Monday, February 8, 6:00 P.M., Room 202

Speaker: Hank Ross, Michigan Municipal League

Managing Our County's Parks—Learn how to preserve our local parks as a valuable community resource.

> Wednesday, February 10, 5:30 P.M., Room 404

Speaker: Scott Watson, Executive Director, Local Government Academy

Economic Opportunities and Local Ecology—Economic opportunity is often accompanied by potential risks to the surrounding ecosystem, and balancing the two can be difficult.

Please contact Patricia Flores at [email protected] for additional information.

To: Patricia Flores ([email protected])
From: Jake Patterson ([email protected])
Subject: Lecture Series
Date: January 24

Dear Ms. Flores,

I work for Facilities Management here at Wurnster University. It was recently brought to my attention that there is a scheduling conflict concerning one of your lecture dates. Room 305 has been reserved for every Wednesday this semester by the Wurnster Debate Club. Therefore, I'm sorry to inform you that you will need to move the location or the time of this talk. You can visit the facilities management website in order to check the availability of other room locations and reschedule the talk.

Jake Patterson

Câu 176: 1 điểm
Who most likely is the lecture series intended for?
A.  
Community members
B.  
Building superintendents
C.  
University professors
D.  
Hospital patients
Câu 177: 1 điểm
In the brochure, the word "through" is closest in meaning to
A.  
over
B.  
via
C.  
across
D.  
until
Câu 178: 1 điểm
What most likely will be discussed at the lecture on February 10?
A.  
How to balance yearly budgets
B.  
How to meet infrastructure needs
C.  
How to avoid environmental damage
D.  
How to stimulate economic development
Câu 179: 1 điểm
According to Mr. Patterson, whose lecture must be rescheduled?
A.  
Mr. Watson's
B.  
Mr. Ross's
C.  
Ms. Simmons's
D.  
Mr. Powell's
Câu 180: 1 điểm
What is Ms. Flores instructed to do on a website?
A.  
Download a document
B.  
Change a room reservation
C.  
Update personal information
D.  
Facilitate a forum

To: Sally Russell ([email protected])
From: Kelly Bennett ([email protected])
Date: December 7
Subject: Wedding Services
Attachment: Packages

Dear Ms.Russel,

We received your e-mail on Tuesday, December 4, inquiring about our wedding planning and event services. We specialize in all kinds of weddings (small-or large-scale, indoor or outdoor, and various kinds of decors tailored to your dream wedding). We are sure to have a solution just right for you.

You wrote that you want a wedding package that is less than $5,000 and that will be held at a large venue close to a major highway because you expect many guests from all over the country. As I understand it, your other preferences are as follows:

• an outdoor venue

• a photographer and videographer available at all times for documentation

• decorations including colorful flowers and elegant tablecloths

I've attached a list of all our possible wedding packages that you might be interested in. They are all located within 15 minutes' drive of Highway 519. Please look through the provided information to decide which location fits your needs best. Once you have made a decision, please inform me via e-mail when you would like the wedding to be held. This will help me secure a reservation for you.

Thanks,

Kelly Bennett

MS Planning

PackageTotal FeeLocationNotes
Diamond$5,500Hardy TheaterEverything from the Emerald package, plus a live string quartet
Emerald$4,300Zenith ParkEverything from the Ruby package, plus photo and video shoots
Ruby$3,000Country Springs HotelEverything from the Sapphire package, plus decorated tables and beautiful flowers
Sapphire$1,750Jubilee GardenBuffet lunch and a variety of beverages
Câu 181: 1 điểm
What can be inferred about Ms. Russell?
A.  
She is Ms. Bennett's co-worker.
B.  
She is planning a honeymoon.
C.  
She is currently engaged.
D.  
She works for a catering company.
Câu 182: 1 điểm
Who most likely is Ms. Bennett?
A.  
A professional musician
B.  
A wedding photographer
C.  
An interior designer
D.  
An event planner
Câu 183: 1 điểm
What is suggested about all the locations on the list?
A.  
They are close to a main road.
B.  
They are indoor venues.
C.  
They are located in the same city.
D.  
They require a down payment.
Câu 184: 1 điểm
What information is Ms. Russell asked to provide?
A.  
A potential date
B.  
A meal selection
C.  
A list of guests
D.  
A meeting location
Câu 185: 1 điểm
What package would probably best suit Ms. Russell's needs?
A.  
Diamond
B.  
Emerald
C.  
Ruby
D.  
Sapphire

To: Bountiful Harvest ([email protected])
From: Emily Hall ([email protected])
Date: June 3
Subject: Food Delivery

To whom it may concern,

My name is Emily Hall and I am the owner of a vegetarian restaurant located in downtown Huntsville. I am contacting you because I am interested in receiving regular shipments of fresh, organic vegetables to my restaurant weekly. My restaurant is just starting, so I do not need a large quantity of goods. After looking into different farms in the area, I chose to contact Bountiful Harvest because of your promise to deliver certified organic food. Therefore, I would like to receive a price estimate for the cost of having fresh vegetables delivered directly to our restaurant on a weekly basis.

Emily Hall

-------------------------

To: Emily Hall ([email protected])
From: Bountiful Harvest ([email protected])
Date: June 4
Subject: RE: Food Delivery

Dear Ms. Hall,

Thanks for contacting our farm. At Bountiful Harvest, we offer fresh organic produce that can be delivered directly to a customer's location on a regular basis. Our vegetables are harvested from the field and delivered immediately, which means that you are getting wholesome, nutritious, organic produce to serve at your restaurant. We also offer additional items such as fresh meat, cheese, and milk. Below is a table detailing the various pricing options we offer.

Package Option Features Weight Delivery Frequency Price Per Delivery
Personal This package feeds approximately 2-3 people and contains fresh seasonal vegetables. 5 lb. Once a week $15
Small This package is ideal for small businesses and includes fresh seasonal vegetables. 50 lb. Once a week $140
Medium This package is for medium-sized businesses needing a constant supply of fresh vegetables and meats. 130 lb. Twice a week $500
Large This package is our largest package and includes vegetables, meats, and dairy products. 250 lb. Twice a week $800

The prices listed above do not include the delivery price. Customers who do not pick up their packages in person will have to pay an extra $6 per package to be delivered. However, for customers who sign up for an entire year's worth of deliveries, we will deliver your package for free. The purchase of additional items will also affect the final price of your package. Additional options are available on our website. Payments can be made via cash, credit card, check, or money order on the day of delivery.

We know that our customers especially care about the quality of the food. Therefore, we offer a mini package free of charge so you can assess our food. Please call Greg Lemons at 555-8141 to take advantage of this opportunity.

Indira Singh

-------------------------

To: Bountiful Harvest([email protected])
From: Emily Hall ([email protected])
Date: June 5
Subject: Harvest Schedule

Dear Ms. Singh,

Thank you for responding so promptly to my email. I appreciate the offer of the complimentary delivery, but I think I would like to just go ahead and set up regular deliveries. I may be interested in setting up a year's worth of deliveries, but I would first like to get a list of the range of produce that you will be offering through the different seasons. As I own a vegetarian restaurant, I will need to have an idea of the types of produce that will be delivered so I can prepare my menus accordingly. Thank you so much for your consideration, and I look forward to working with Bountiful Harvest!

Kind regards,

Emily Hall

Câu 186: 1 điểm
What is the purpose of the first e-mail?
A.  
To request cost information
B.  
To inquire about a policy change
C.  
To postpone an order
D.  
To report an incorrect invoice
Câu 187: 1 điểm
What package option most likely fits Ms. Hall's needs best?
A.  
Personal
B.  
Small
C.  
Medium
D.  
Large
Câu 188: 1 điểm
What information is not needed for a final price?
A.  
Length of contract
B.  
Method of delivery
C.  
Additional items
D.  
Distance of shipping
Câu 189: 1 điểm
What is indicated in Emily Hall's e-mail?
A.  
She wants to try it for a month.
B.  
She wants the free gift.
C.  
She is interested in a long-term contract.
D.  
She doesn't want winter produce.
Câu 190: 1 điểm
Why does Emily Hall want to know about the vegetables that will be available throughout the year?
A.  
She loves vegetables.
B.  
She is thinking about adding meat.
C.  
She might hire another employee.
D.  
She wants to plan her future menus.

Important Notice

Dear Castelli customers,

Our quality assurance team has revealed that five hundred jars of Castelli's Classic Spaghetti Sauce do not meet our high standards of product quality.

The defect has been caused by an improper seal on the lid of the jar and may have resulted in the contents spoiling due to contact with air. We are currently warning customers not to eat this product.

What you should do: If you have already purchased a jar of Castelli's Classic Spaghetti Sauce, please send an e-mail to our Customer Service Department at [email protected]. One of our employees will provide you with a product replacement voucher. Please include your name, full address, phone number, and the product's serial number in the e-mail. Customers will receive a $12 voucher for each jar purchased. Please do not try to get a refund for this product at a retailer.

Please remember that no other Castelli food products are affected. We encourage you to continue purchasing our products.

-------------------------

To: [email protected]
From: Tony Hester ([email protected])
Date: March 29
Subject: Replacement Voucher

To whom it may concern,

My name is Tony Hester and I appreciate the precautionary step. Around two weeks ago I purchased two jars of Castelli's Classic Spaghetti Sauce from an Ace grocery store in Hermantown, Minnesota. A week later, I purchased one more jar of it at the same place.

I have attached the image file of both receipts to this e-mail. I would like to receive a product replacement voucher for these defective products. My address is:

Tony Hester
27 Bloom Street
Hermantown, MN 55811

I look forward to receiving a reply soon.

Tony Hester

-------------------------

To: Tony Hester ([email protected])
From: [email protected]
Date: March 30
Subject: Voucher

Dear Mr. Hester,

Thank you very much for contacting Castelli Foods. We are committed to ensuring that our customers can continue to rely on the Castelli line of quality foods for all their dining needs. As such, we are happy to provide you with three vouchers for the cans of Classic Spaghetti Sauce you recently purchased. Please find the vouchers enclosed.

In addition to the vouchers for the Classic Spaghetti Sauce, we would like to offer you vouchers for our new line of linguini and spaghetti pasta, Pasta Prima. Please accept these as another way for us to say that we are sorry, and we hope that you continue to turn to us for delicious Italian flavors.

Sincerely,

Jan Olson
Customer Care Specialist

Câu 191: 1 điểm
Where would the notice most likely be found?
A.  
In a restaurant
B.  
In a staff break room
C.  
In a shipping agency
D.  
In a grocery store
Câu 192: 1 điểm
What is indicated about the jars?
A.  
They were not closed tightly.
B.  
They are currently out of stock.
C.  
They were priced incorrectly.
D.  
They were delivered to the wrong address.
Câu 193: 1 điểm
According to the notice, what is NOT mentioned as advice for customers?
A.  
Avoiding consuming the product
B.  
Reporting on the product
C.  
Returning the product to a store
D.  
Purchasing other Castelli products
Câu 194: 1 điểm
In the e-mail to Mr. Hester, what additional gift does Castelli offer?
A.  
Pasta sauce
B.  
A recipe book
C.  
Vouchers for produce
D.  
Vouchers for new products
Câu 195: 1 điểm
Castelli is sending the vouchers for a several reasons; what is NOT one of them?
A.  
To keep customers loyal
B.  
To say that they were sorry
C.  
To be fair to their customers
D.  
To gain new customers

Auburn City Restaurant Inspection

Restaurant Name:_Polito's Pizza_
Location:_43 Clark Street_
Inspection Date:_January 22_

A: Comply completely with safety and health requirements with no violations

B: Conform to most safety and health requirements with a few minor violations

C: Not meet some safety and health requirements with some violations

D: Not satisfy many safety and health requirements with serious violations that could result in harm or illness for a customer

(Fines will be imposed for any C or D level violations related to food preparation and store.)

Item Score
1. Personnel regularly wash hands and follow hygienic practices. B
2. Raw meats and vegetables are refrigerated at proper temperatures. A
3. All ingredients are properly stored and labeled. C
4. Dishes and utensils are cleaned and sterilized. A
5. Fire extinguishers are easily accessible. B
6. Fire exits are clearly marked. C
7. Floors are clean and dry. B

To avoid additional penalties, restaurants are warned to correct violations before their next inspection. Restaurant Owner:_Greg Kluck_Inspector: M_elissa Tenner_

-------------------------

MEMO

To: All Employees ([email protected])
From: Greg Kluck ([email protected])
Subject: Inspection Results
Date: January 25

Dear employees,

The results from our recent inspection on January 22 indicate that there are a few problems that we need to address.

First, it was brought to my attention that fire exit signs need to be installed again. The most serious violation concerned the improper storage and labeling of food. All ingredients stored for later use must be labeled with an exact date and detailed contents. If we do not label containers properly, spoiled food could accidently be served to customers. We received relatively low grades for employee hygiene and the cleanliness of our facilities. All employees are required to wear their uniform and hairnet at all times and wash their hands after every bathroom visit. We also need to mop floors more often and keep them dry.

In order to correct these poor situations, I will be posting a checklist that all employees will be required to complete every morning. It will include necessary preparations to ensure that we are not breaking any regulations. This measure will go into effect on January 29.

If you have any questions about these changes, please bring them up at the staff meeting tomorrow.

-------------------------

NOTICE TO ALL EMPLOYEES

The checklist below must be signed by every employee on every day that they have a shift at Polito's Pizza. Only sign the task once it has been completed or checked. Failure to fill out the checklist with the date, time, and signature will be treated as a violation of Polito's new health standards.

POLITO'S CHECKLIST

Polito's Sun Mon Tue Wed Thu Fri Sat
Rotate Food K.P. K.P. K.P. K.P. K.P.
Mop Floors K.P. K.P. K.P. K.P. K.P.
Uniforms K.P. K.P. K.P. K.P. K.P.
Wash hands K.P. K.P. K.P. K.P. K.P.
Câu 196: 1 điểm
Why was the inspection conducted?
A.  
To monitor compliance with food industry regulations
B.  
To rate the taste and quality of the cuisine
C.  
To inspect the structural safety of the building
D.  
To evaluate the effectiveness of new policies
Câu 197: 1 điểm
Why has Polito's Pizza been charged a fine?
A.  
Because fire extinguishers were not in place.
B.  
Because containers of food were not marked appropriately.
C.  
Because raw meats and vegetables were handled incorrectly.
D.  
Because the facilities were not cleaned according to standards.
Câu 198: 1 điểm
What does Mr. Kluck ask his employees to do?
A.  
Apologize to customers
B.  
Wear a name tag at all times
C.  
File a complaint with Ms. Tenner
D.  
Fill out a required form
Câu 199: 1 điểm
What will happen if an employee fails to sign the work checklist?
A.  
They will have a violation on their record.
B.  
They will have to pay a fine.
C.  
They will have to come in on the weekends.
D.  
They will be fired.
Câu 200: 1 điểm
Based on Polito's Checklist, what can we infer about K.P.?
A.  
He works at night.
B.  
He did not work on Thursday and Friday.
C.  
He will be fired for violations.
D.  
He is slow at work.

 

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