Economy (old format) TOEIC 5 Test 3

You are invited to visit

The 12th European Art Exhibition

St. Augustine Exhibition Hall, Birmingham, England

December 23-29

"Paintings Representative of the European Impressionist Style"

Over the seven days of the exhibition, visitors will have a chance to appreciate a diverse range of Impressionist paintings collected by Dr. Whittington, including a series by Edouard Manet.

Half of the exhibits are dedicated to this year's focus, the self-portraits of Impressionist artists who initiated the artistic movement.

A Memorable Wedding

If you are fed up with dull and plain weddings, call right away for Wonder Wedding!

Wonder Wedding listens to your personal orders for wedding details and realizes them with precision and elegance.

Whether it is a luxurious beachside wedding or an exciting skydiving wedding, anything you dream of will be ready at your command.

With three wedding planners, one religious counselor, and five staff members, Wonder Wedding works to provide you with memorable wedding that is planned out from the bridal shower to the reception and the honeymoon.

You can choose from hundreds venues, stylists, designers, and concepts we have prepared in advance or make personal requests for a unique wedding. Pictures of previous clients are available on our website for your reference at www.wonderwed.com.

Please contact one of our wedding planners who can help you create a memorable wedding from over a hundred venues and styles.

From: Kate Sutherland, marketing director
To: Promotion team staff
Date: October 14th
Re: The launch of new air fresheners

I would like to express my sincere gratitude to everyone for their hard work during the last week's promotional program, which began on October 3 and ended on October 10.

The promotional program distributed complimentary cans of air fresheners and 10% discount coupons for our products, valid until November 14th, to potential consumers in exchange for their participation in our survey.

The survey consisted of 15 feedback questions for each of our new scents: Luscious Lilac, Fresh Freesia, and Sweet Sensation.

The following points summarize typical consumer opinions:

1. Most of the customers evaluated Fresh Freesia as too weak.

They felt that the fragrance evaporated within an hour and recommended that we add more durability to the scent.

2. Many customers rated the product designs as attractive.

3. The most popular scent was Sweet Sensation and the least was Luscious Lilac.

We will be holding a meeting to talk over the survey results, more specifically on improving the Fresh Freesia.

The specific time and place for the meeting will be made known by my secretary soon.

Miterminator - A mite vacuum cleaner

The Miterminator instantly vacuums away parasitic mites, reducing itchiness, and skin rash during the humid and hot summer days.

The Miterminator consists of a rotating brush that helps the vacuuming process and an antifungal filter cartridge which effectively catches both mites and their eggs.

Regular change of the filter is necessary for hygienic use.

Normally, filter cartridges should be replaced after six months of use and for the convenience of our customers, five extra filter cartridges are included.

The filter cartridges will turn blue to indicate an appropriate time for a change.

The brush should also be washed after every use with a special liquid cleaner that comes with the product.

The Miterminator is also equipped with a UV switch that, once turned on, emits UV rays to completely exterminate not only mites but also microbes.

A feature that has been added to the previous version of the Miterminator, it makes certain that no mite is left on blankets and couches to ensure a pleasant, itch-free summer.

From: [email protected]
To: [email protected]
Subject: Product defect
Date: March 10

The executive committee has decided to make some major changes in the production line after over a thousand calls have come in over our latest product, the TH-A310.

A mold which shapes the coupling part of the robotic arm seems to have had a technical problem since last week.

The products manufactured during this period have all been reported as defective, and the company had to make immense refunds for the faulty goods.

It is imperative that the production line be corrected in the shortest time possible to regain credit and reinforce brand image.

The executive committee requests that you clarify and report the cause of the failure and devise a way to overcome the present issue.

The committee has also authorized you to build a temporary production line to offset the losses of last week if necessary.

Please have those tasks finished before this Thursday.

Maria Rodrigues, Personnel Director

TH Computers. Inc.

Braham Translation Services

With over 50 years of precise translation service provided to countless individuals, we translate:

1. general texts

2. legal documents

3. academic dissertations

4. literary texts

5. resumes

6. business contracts

7. letters

8. news articles, magazines

to and from:

1. Korean

2. English

3. Chinese

4. Arabic

5. French

6. Russian

One of our editors is always available in case our customers require book designs for their publishing needs at an extra charge.

Prices start at $10. 00/page and increase with the specialty required.

Located in the heart of the downtown business district:

Gramton Building

119 West Bruxa Rd

109) 678-5425

Monday-Friday: 9:00 AM-8:00 PM.

Saturday: 10:00 AM-2:00 PM

e-mail: [email protected]

If ordering online, visit: www.brahamtrans.com

From: Samantha Jackson ([email protected])
To: Staff members at Toysandme Inc. Fredawood
Subject: Yoga program for pregnant employees

I'm sure you've already received company newsletters about the upcoming fitness for pregnant employees.

The company has implemented this program not only to boost our brand image as family-friendly toy producers, but also to support the recent government program for pregnant employees.

The personnel director, Justin Tremblay, has entrusted me with the responsibility to gather a group of pregnant employees at Toysandme Fredawood to be included in the program.

The yoga program will be named "Yoga for Mamas. "

It will be held on Mondays and Wednesdays, one hour before each shift, at 2:00 P. M and at 9:00 p.m. A yoga instructor specialized in pregnancy care has been dispatched by the Ministry of Gender Equality to lead this exercise program.

The company urges employees to register for Yoga for Mamas to receive a 50% government subsidy on postpartum services, including a postnatal depression test, infant vaccine shots and more.

We believe that Yoga for Mamas is an excellent program for expectant mothers to stay healthy and ease work pressure.

To enroll for a membership, please contact me via e-mail or at 562-9024.

From: Barnes Online Cookshop
To: Heather Bailey
Subject: Change in shipping method

Unfortunately, this message is to inform you that some of the goods you purchased on July 14 may be delivered a week later than usual.

The set of cookie cutters you ordered were shipped normally on Monday as scheduled to your home.

They should arrive at your home within a couple of days.

However, the Indian spices you ordered are on backorder so we had to ask the wholesale agent in India to ship them by air.

Therefore, the delivery of these goods has been postponed 4 to 5 days.

We are sorry for this inconvenience.

Please visit www.barnesonline.com/order/shipping_info and type in your order confirmation number to check the shipment status and estimated delivery date.

You can also leave shipment-related questions at the real time Q&A board.

This service answers your questions immediately through text messages.

Service representatives are also available for you at our customer service center, Monday through Friday, from 9:00 AM to 5:00 PM.

Please call us at (904) 729-3058.

To acknowledge this mistake, we have enclosed a 10% discount coupon for your next online purchase.

Thank you for shopping with us.

Renforth Community Library is dedicated to fostering a healthy reading environment.

The lecture program hosted by the library this fall has been sponsored by local businesses to widen the knowledge of our community members.

The library's book club members will be able to meet with esteemed authors to listen to their lectures and discuss various reading-related topics, from parenting methods to new trends in fiction writing.

For those who do not have a book club membership, tickets can be purchased for $2, with all funds being donated to the library fund.

Wednesday September 5

Joseph Bennett

The author of Reading Habits Build a Dream

President of the Good Parenting Committee

Mr. Bennett has studied various reading habits for more than twenty years and incorporated them into parenting methods. He will lecture about approaching parenting issues with reading materials for building healthy parent-child relationships.

Wednesday October 18

Debra Richardson

Playwright and poet

Mrs. Richardson is widely recognized for her contributions to technical development in modern play scripts. She was given with the Crescent Playwright's Award for her latest work, The Witches, and she will discuss the history of modern theater in her talk.

Wednesday November 2

Dr. Frank Lewis

Professor of English Literature, Browncoast University

The author of Literature and Popular culture in Modern Society

Dr. Lewis has taught English Literature for over 20 years at Browncoast University. He is interested in literature as popular culture. He will be examining the latest trends of fiction writing in modern society. At the end of this lecture, Dr. Lewis will hand out certificates to all participants.

A new trend in agriculture: organic goods

As North America and Europe grew through the Industrial Revolution, their agriculture sector has completely transformed small-sized farms to commercialized, large-scale ones that cultivate massive amounts of crops.

Small farmers across the world can rarely compete against industrialized farms.

Such commercialization instigated mega-sized agribusinesses to employ reckless means, such as using excessive amount of pesticides, to expand their business.

In the 1980s, just over 150 agribusinesses produced crops that feed the whole North American and European population.

However, small-sized farms are coming back because of the increased concern modern society has about industrialized crop production.

As more and more people look for organic farm produce, local farmers are taking their proximity to consumers as an advantage in selling organic crops.

These farmers have started to maximize their profit by creating networks among themselves and using them to create small stores within a community.

By marketing the stores' proximity and healthiness, they are able to rake in a lucrative profit.

Large agribusinesses were able to supply their products to almost every supermarket they could find.

But because small organic stores have limited space, their capacity to carry a variety of food products or supply them to other grocery stores is difficult.

This is why many organic stores are opening websites for online shopping.

Once an order is registered online, farmers can prepare the product right at their farms and deliver it to customers instead of doing so at their small, crowded stores.

This service has proved to be popular, as working moms are able to shop for healthy food products conveniently at home.

Regarding the cost of not using pesticides, most organic farmers are relying on traditional methods that work well.

Furthermore, most of the traditional methods are recognized by environmental organizations as safe for the environment.

Many governments, understanding the advantages of small, organic farming, are publicly supporting it by building relevant institutions, sending out experts and campaigning.

Temporary Service Outage

Due to recent hurricane damage, Thomas Electricity suffered a power outage and a loss of cable lines.

Although our engineers and technicians are working hard to recover from the damage and secure the cable lines, we can't guarantee an exact date for full service in the near future because of severe weather disturbances.

If you reside in an affected region, you may file a damage compensation form and return it to us.

Damage compensation forms should include the person's full name, current address, and bank account number.

Please include an e-mail address and telephone number as well so that we can contact you immediately.

Our address is Thomas Electricity, 26th Street, Dallas, TX 80001.

Note that the damage claim process will take more than two weeks to proceed due to the high volume of forms.

Thank you in advance for your patience.

To: Julia Madison
From: Allen Peterson
Date: September 11
Subject: Compensation program process

Dear Ms. Madison,

Thank you for sending your compensation form to Thomas Electricity.

We're sorry for any inconvenience the natural disaster has caused.

We checked your form entirely, but we found a few missing parts that need to be filled out before we proceed any further.

We would like to assist you to fill out the missing parts by phone so that you will get your compensation in a timely manner.

According to our work schedule, our assistant is available to call you this coming Tuesday between 1:00 and 2:00 or on Thursday between 2:00 and 3:00.

If those times are not suitable for you, we can arrange a new time next week.

Please let us know of your availability.

Once everything is settled, we will proceed with your claim as soon as possible.

Sincerely,

Allen Peterson, Associate Manager

Thomas Electricity

To: Customer Service Center Manager
From: Josh Ralph
Date: Friday April 10
Subject: Questions regarding the shipping

To Whom It May Concern,

Last Monday, I ordered a king-sized bed (item number 217) and a small-sized cabinet (item number 345) from your website.

On the website, it stated that delivery will take up 1 week, and consequently I expected to receive my shipment by Monday.

However, it's Friday, and I still haven't got one of my orders yet.

I chose the products because it seemed to be of outstanding quality and durability and at an affordable cost.

I also assumed that your company would be able to deliver them quickly.

I am rather disappointed at this point.

I believe I should have gotten a notice beforehand if there were a problem with the delivery.

I hope I get may shipment as soon as possible.

Josh Ralph

To: Josh Ralph
From: Customer Service Center Manager
Date: Saturday April 11
Subject: Re: Questions regarding the shipping

Dear Mr. Ralph,

I apologize for the delay in delivery.

I have checked your order and found that item number 217 was out of tock until this Wednesday and the item number 345 was on back order but it was properly delivered.

It is our fault for not listing the appropriate status of items on our website.

I sent the bed along with two complimentary pillows on Wednesday afternoon via express delivery service.

You should get them next Monday.

As a result of this experience, I have talked to the customer service team.

I have also enclosed a coupon for your next purchase, giving you a 20% discount and free shipping on your next purchase.

Once again, I apologize for the inconvenience.

If you need further assistance, please don't hesitate to contact us at [email protected] or at 655-239-0006.

I will be more than pleased to help you.

Thank you, and we hope you continue to shop with us in the future.

Christine Kim

Customer Service Center Manager

This report is produced by professors at Bridge Johnson University an August 25

The survey was conducted to research each region's preference over certain men's clothes and to use the results as a future marketing strategy.

The research was conducted between July 20 and August 20 in major malls throughout Brazil.

The results show which brands are favored over other brands.

Fitch and Rock Republic each represent luxury and affordable casual clothes brands, respectively, while BC for Men and John & Deer's each represent expensive and reasonable priced business clothes brands, respectively.

Findings

Casual clothes brands were popular in the western and eastern regions of the country, while business clothes brands dominated the northern and southern regions.

For example, sales of Fitch in eastern regions were two times higher than in northern areas.

This result demonstrates that there are customer preferences over certain brands by regions.

Although there are more business clothes brand sales in northern and southern regions, it must be taken into account that these preferences might change by seasons also.

To accommodate these changes, additional research will be conducted on December 10.

It seems that consumers in the north and south of the country spent more on business clothes due to geographic characteristics.

The majority of Fortune 500 companies are located in these regions, implying that workers will have to wear more formal clothing to the workplace.

Unlike the north and south, the west and east are known for their highly developed entertainment areas.

SALES PERCENTAGE FOR DIFFERENT BRANDS BY REGIONS

From: [email protected]
To: [email protected]
Date: March 7
Subject: Worker recommendation for marketing team

Dear Mr. Rajoul,

I have received your urgent request of a potential marketing team member and found the right employee for the task.

I believe that Mike McCain would be a suitable candidate for your department.

Although he has only worked for three years in our finance department, he has demonstrated strong communication skills and expertise in marketing.

In fact, it was his suggestion that convinced marketing managers to advertise our revenue in TV commercials.

He also started his master's degree in marketing two years ago.

He is completing his degree this coming May, equipping him with perfect knowledge and skills to get into a marketing career.

If you have more questions, I will be happy to assist you.

Mary Gomez

Finance Department

From: [email protected]
To: [email protected]
Date: March 10

Subject: Re: Worker recommendation for marketing team

Dear Ms. Gomez,

Thank you so much for recommending Mr. McCain.

Actually, I was also thinking about Mr. McCain for my marketing team given his excellent accomplishments with his last project.

If possible, I'd like to get his resume as soon as possible and interview him next week with the other candidates.

Interviews will be held on March 13th from 10:00 a.m. to 11:00 a.m.

I will contact Mr. McCain regarding the interview.

Also, I'd like to ask you a favor.

I am currently organizing a team for a three-month project for internal consulting.

This task will require two of your finance department employees.

Again, I will need some recommendations from you.

Suitable candidates will have strong communication skills, a strong finance background, and previous project experience.

I appreciate for your cooperation.

Derek Rajoul

Marketing Department